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  • What the platform is
  • First access
  • Platform overview
  • Quick glossary
Dashboard Assistant
  • What the dashboard assistant is
  • How to use it
  • What it can do
  • Safety and privacy
  • Plans and usage limits
Voice agent
  • Basic configuration
  • Voices and language
  • Instructions
  • Prompt tokens
  • Advanced settings
  • Evaluation criteria
  • Testing and playground
  • Updating instructions
  • External Tools
  • Built-in tools
  • MCP servers
Models offered
  • What models are and why they matter
  • Voice models
  • AI models
  • Choosing the right combination
Documents and knowledge base
  • What the knowledge base is
  • Uploading and managing documents
  • How search works during a call
  • Best practices
Calls
  • Call history
  • Transcripts and summaries
  • Audio recordings
  • Filters and search
  • Data export
Call transfers
  • When and why to transfer a call
  • Departments
  • System tools
  • AI after-hours
  • Routing rules
  • Operator app (iOS / Android)
WhatsApp
  • WhatsApp Business in Execus
  • Real-time chat
  • Automations
  • Approved templates
  • WhatsApp contacts and lists
  • WhatsApp AI agents
Meta Agent
  • The Meta agent in Execus
  • Prepare your Meta accounts
  • Connect Instagram and Facebook to Execus
  • Create the Meta agent
  • Configure the agent
  • Comments and moderation
  • Inbox and take over
Actions and campaigns
  • What actions are
  • SMS campaigns
  • Email campaigns
  • Scheduling and batch sends
Reservations
  • Calendar view
  • Availability rules
  • Confirmations and reminders
  • Changes and cancellations
Contacts
  • Customer directory
  • CSV import
  • Lists and segments
  • Custom fields
Shop and catalogue
  • The shop in Execus
  • Product and service catalogue
  • Order management
  • OCR and price-list import
Integrations
  • Connect Apple Calendar
  • Connect HubSpot
  • Integrations overview
  • Calendar
  • WhatsApp
  • Meta (Instagram and Facebook)
  • SMS and email
  • Business software and PMS
  • Outbound webhooks
Workflows
  • What workflows are
  • Nodes and blocks
  • Triggers and webhooks
  • Practical examples
Call center and dialer
  • What the Execus call center does
  • Outbound campaigns
  • Human operators
  • Contact lists and live sync
  • Operator panel
External APIs and developers
  • Execus for developers
  • API keys and authentication
  • Main endpoints
  • Incoming webhooks
Use cases
  • Hotels and accommodation
  • Restaurant
  • B&Bs and short-term rentals
  • Beauty center and spa
  • Travel agency
Pricing and plans
  • How pricing works
  • Subscription plans
  • Wallet and credits
  • Consumption and invoices
  • Changing, suspending, or cancelling the plan
Management
  • Account and organization
  • Billing and subscription
  • Team and roles
  • Security and privacy
  • Notifications
Business information
  • Business details
  • Location and address
  • Opening hours
  • AI assistant hours — moved
  • Departments and team
Resources
  • Frequently asked questions
  • Complete glossary
  • Support
Documentation›Business information›AI assistant hours — moved

Business information

AI assistant hours — moved

This setting has moved to the Inbound Call Center.

AI assistant hours are now configured in the Inbound Call Center's Weekly Schedule. Head to the Call Center section to define when the AI answers calls automatically, set per-day time slots, and manage after-hours routing.

Inbound Call Center
Weekly schedule and caller routing

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